We delivered a comprehensive online services integration and development project for a Telecom Portal, featuring a custom-built CMS and end-to-end UX/UI design services. The platform includes a wide range of functional modules such as a Customer Self-Care Portal, real-time Chatbot and Live Support, E-Top-Up and Bill Payment integration, SIM Management tools, a Ticketing System for service requests, and a robust API Gateway and Management system—ensuring seamless digital experiences and efficient service delivery.
— Year
2018
— Platform
Telecom Portal
— Role
Online services integration, and development, UXUI service, workflows and more.
The system also supports sub accounts opening and top ups, internet subscriptions for postpaid and prepaid accounts, offers, credit transfer, data balance details, notifications, bill payments and history, surveys and much more.
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